Sales Operations Support

US-MI-Bay City
Common Sail Investment Group



Sales Operations Specialist

Senior Village Management


Position Summary:

The Sales Operations Specialist is an administration based role that is responsible for assisting the sales leaders and sales team in their day-to-day operations. This specialist is also responsible for assisting the team with tracking, reporting, planning and quarterbacking meetings, training, ordering supplies, and processing expenses. The candidate will understand the importance of our unprecedented team commitment and is comfortable supporting multiple people while maintaining a general understanding of operations and team deliverables as well as all other services related to the team.


Required Experience for Job Title:

  • Associate degree preferred or working toward a degree in related field of sales and marketing
  • Two to Five years of experience supporting multiple professionals or previous experience as an Administrative Assistant to a high level leader(s) preferred
  • General understanding of a professional sales process
  • Must be self-driven and able to work independently
  • Highly organized with a keen attention to detail
  • Proficient in Microsoft Office applications especially Outlook Calendar management and able to grasp new programs quickly
  • Understanding of CRM software such as Salesforce
  • Experience building relationships with people working remotely


Primary Responsibilities Job Title:

  • Plan and schedule on and off-site meetings and conference calls
  • Prepare agendas, presentations and take notes at meetings
  • Maintain and administer various reports from multiple data sources; looks for trends, track and reports on all business related metrics
  • Perform a wide variety of highly skilled administrative tasks independently; general office, calendar management, and other tasks as requested
  • Train and support sales people on usage of systems
  • Coordination and involvement with new sales person onboarding
  • Coordinate travel and accommodations for sales people
  • Organize and process expense reports for sales leaders
  • Verify and process commissions for sales people
  • Order and coordinate delivery and set-up of various supplies
  • Handles confidential and complex matters for operational teams
  • Demonstrates the importance of detail and follow through and the ability to set priorities
  • Understanding of sales operations and team deliverables as well as all other services related to the team
  • Must be flexible and comfortable with changing priorities
  • On occasion, may be requested to work evening/weekends for events and/or special projects
  • Comfortable with multiple communication methods, phone, email, in person, text, etc.

Serving is our Business

Connecting Seniors, Families and Communities

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.


Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.


It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.


We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.


If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.


This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.  The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.


Equal Opportunity Employer


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