CSIG Holding Company

Implementation Specialist

Human Resources


Implementation Specialist
EmPower HR


Position Summary:
The Implementation Specialist will be responsible for ensuring successful new client experience and technical implementation by providing end-to-end oversight of client implementations. He/she will collaborate internally to achieve success.

In terms of cultural fit, the successful candidate will be self-motivated and is energized by working amongst a group of thoughtful, smart, fast-paced and successful colleagues. He or she will enjoy being a part of an organization focused on excellence and will be a naturally collaborative individual who enjoys interacting with individuals at all levels. Additionally, he or she will be a strong team player with a proactive approach and the ability to take initiative with discretion and judgment.

Required Experience for Implementation Specialist:

  • Bachelor's degree or equivalent from accredited four-year college or university. May consider candidates without a degree given applicable work experience.
  • 2 plus years’ hands-on experience in project management. 
  • 2 plus years’ hands-on experience working in HRIS or similar technical experience.
  • 2 Plus years’ working directly with clients in a professional environment.
  • Demonstrated time-management skills, ability to multi-task and maintain multiple projects on track at once.
  • Excellent communication and presentation skills.
  • Logical and critical thinking in order to apply attainable technical solutions and consult on business problems.
  • Curiosity to learn and become an expert on multiple technical HRIS platforms.
  • Understands the importance of client confidentiality and maintaining the integrity of data in Human Resource Systems.
  • Strong Microsoft Excel knowledge 
  • Exceptional customer service skills
  • Payroll, Benefits and HR experience preferred 
  • Experience working with HRIS and Time keeping platforms or other ERP systems such as (PrismHR, HRP, NOVAtime). 

Primary Responsibilities for Implementation Specialist:

  • The Implementation Specialist actively supports our culture, our pillars and 1440.
  • Strong desire to become an expert in creating the absolute best new client experiences.
  • Responsible for project management of new client implementations and/or data conversions migrations.
  • Design, develop, implement, support, and test HRIS systems, including interface files and scheduled reports. In addition, troubleshoot, identify and correct technical issues.
  • Responsible for implementation of complex clients
  • Create, modify, develop and keep system documentation updated.
  • Provide technical support and guidance as well as training on new systems and processes to end users and administration.
  • Assist with establishing and implementing short and long-range goals, objectives, policies and operating procedures.
  • Provides technical support internally and for clients.
  • Some travel may be needed.
  • Performs other duties as assigned.

Serving is our Business

CSIG Holding is privately owned and operated, based in Brighton. Our philosophy of making the most out of every minute of every day, is infused throughout our operations. In fact, our passion for what we do is noticeable in everything we do.


We serve and support our businesses with a unique shared services model that allows them to focus on their core business by centralizing all other necessary business functions including: Employee Experience, Financial, Implementation, Legal, Marketing, Operations, Performance, Project Management, Research, Strategy and Technology.


We are fortunate to serve seniors, employers, employees, patients and each other. Our businesses include:


Growing People, Growing Business, Growing Communities
EmPower HR creates customized human resource management solutions for our clients and their employees. Our full range of Professional Employer Organization (PEO) services gives you and your employees access to great benefits and a knowledgeable and responsive staff that is just as dedicated to your business as your own team.


Connecting Seniors, Families and Communities

StoryPoint and Independence Village have over 35 years of experience working and living with seniors creating a deep understanding of their unique needs and desires. It’s this combination of technology, understanding, appreciation, and commitment that sets us apart and makes our culture so special for both our employees and our residents. Everyone in our communities commits to appreciating our residents as individuals who deserve to shine, every day.


Navigating the Path of HealthCare
CorsoCare provides patient-based home health care services while protecting patient rights and giving them the dignity and respect they deserve. Our experienced certified home health care professionals are highly skilled and completely focused on our patients. Our services are comprised of three core divisions: Certified Home Health Care Services, Private Duty/Private Pay Services and Transitional Care Navigation Services.


Building Confidence in Communication

Communication Builders is a telecommunications site installation and service contractor with services including cellular site installation, modification, maintenance, or decommission. Our focus is on professional, reliable service to our customers including Cellular Carriers, Broadcasters, Local Municipalities, Public Works, Water Departments, and more.


Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.


It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.


We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.


We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.


If you love serving others, and are looking for an opportunity to thrive, CSIG Holding and our businesses is your destination.


This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.  The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.


Equal Opportunity Employer



Click on glassdoor to see our employee testimonials



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